Job Description

Under the direction of the Vice President of Fund Development, the Donor Database Coordinator will cultivate, steward, and expand the relationships between the organization and its donors at all levels, by providing extraordinary service to donors and exceeding expectations in the areas of maintaining and managing donor information as well as assisting with tracking of in-kind donations. The Donor Database Coordinator will be responsible for the management and operations of the Donor Perfect database performing functions in the areas of biographical data maintenance, gift processing, acknowledgements, reporting, solicitations and communication mailings.

 

RESPONSIBILITIES

  • Audit and ensure accurate daily data entry of corporate, direct mail, telefunding, individual and event gifts and pledges, employer matching contributions and credit card billing
  • Process and mail receipts and acknowledgments, and other donor communications as required; devising systems where necessary
  • Design and execute queries, exports and reports using DonorPerfect, in conjunction with MS Office tools
  • Pull data and create reports to aid in analysis of donor retention, appeal response analysis, progress to annual goal and extractions of data from the database for analytical purposes
  • Maintain accurate and up-to-date donor contact and biographical information. Implement coding and create reports to aid in prospect management
  • Act as liaison to finance department in monthly reconciliation of gift and accounting records.
  • Design and execute data integrity projects including returned mail, address updates, merge and inactivation processes
  • Add gift information and donor correspondence to central files as needed
  • Work with Fund Development team to manage the tracking and reporting of solicitation efforts and direct mail initiatives
  • Participate in development of best practices and documentation in maintaining accurate database records. Proactively review, develop and implement coding systems to meet tracking and analytical needs and improve the efficiency and accuracy of the database.
  • Document policies and procedures related to gift processing and the database
  • Stay knowledgeable of software changes and features though investigation, training and documentation review. Serve as software trainer and trouble shoot for staff.
  • Provide support to fundraising and donor stewardship events.

 

Minimum Qualifications

Associates Degree from an accredited college of university and 1 year of database experience,  OR 3 years or database experience, preferably donor related or equivalent combination of education, training and work experience.

Valid driver’s license with good driving record and consistent access to a motor vehicle with appropriate insurance coverage.

 

Desired Competencies

  • Knowledge of Microsoft Word, Excel, and Outlook, and DonorPerfect or other database.
  • Ability to provide excellent customer service and excellent interpersonal communication skills
  • Possess good organizational skills and have an attention to detail
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Able to work collectively with the administrative team.

 

SUMMARY OF POSITION

This position is part-time between 20-29 hours/week. The work schedule to be determined with supervisor but primarily during the office hours of Monday through Friday, 9:00 a.m. – 5:00 p.m.

Pre-employment drug testing and a background check is part of our hiring process.  

Open until filled. Review will begin May 24th.