Job Description

The Development Coordinator will be responsible for the management and operations of the donor database performing functions in the areas of biographical data maintenance, gift processing, acknowledgements, reporting, solicitations and communication mailings. The Development Coordinator will also assist with event coordination including event support and working with in-kind donations.

RESPONSIBILITIES

· Audit and ensure accurate daily data entry of corporate, direct mail, telefunding, individual and event gifts and pledges, employer matching contributions and credit card billing

· Process and mail receipts and acknowledgments, and other donor communications as required; devising systems where necessary

· Design and execute queries, exports and reports using Donor database, in conjunction with MS Office tools

· Maintain accurate and up-to-date donor contact and biographical information. Implement coding and create reports to aid in prospect management

· Work with finance department on monthly reconciliation of gift and accounting records.

· Pull data and create reports to aid in analysis of donor retention, appeal response analysis, progress to annual goal and extractions of data from the database for analytical purposes

· Design and execute data integrity projects including returned mail, address updates, merge and inactivation processes

· Work with Development team to manage the tracking and reporting of solicitation efforts and direct mail initiatives

· Participate in development of best practices and documentation in maintaining accurate database records.

· Document policies and procedures related to gift processing and the database

· Stay knowledgeable of software changes and features though investigation, training and documentation review.

· Process incoming donations for auctions and other use including appropriate record keeping in system.

· Coordinate and process mailings including solicitations and invitations

· Track event RSVPs and send out reports as needed

· Take notes, prepare materials and attend event related meetings

· Provide support including day of event set up and break down.

· Acknowledge all donations and pledges by written correspondence

· Provide excellent and timely customer service to external customers who request information including recent and past donations and other donor records

· Provide donor history and records to development and executive staff as requested

Minimum Qualifications

2 year degree in a relevant field and minimum of 2 years’ experience in data entry and non profit development or equivalent combination of education and experience. Must meet the requirements to

drive for the organization including being at least 21 years of age, have a valid driver’s license with good driving record and consistent access to a motor vehicle with required insurance coverage.

Desired Competencies:

· Knowledge of Microsoft Word, Excel, and Outlook, and DonorPerfect or other database.

· Ability to provide excellent customer service and excellent interpersonal communication skills

· Possess good organizational skills and have an attention to detail

· Ability to work independently on assigned tasks as well as to accept direction on given assignments.

· Able to work collectively with the administrative team.

SUMMARY OF POSITION

Pre-employment drug testing and a background check is part of our hiring process.

Position is full time. Wage starts at $16.50 an hour depending on experience. Position is eligible for benefits.

The Boys & Girls Clubs of Tucson is an Equal Opportunity Employer. Position is open until filled.